Your personal data is a responsibility we take seriously — not a product we sell. This page clearly explains how 399 Game collects your data, why we retain it, and how we keep it safe. If you have any questions, reach out to our support team at any time.
Six principles we strictly follow to protect your data at 399 Game
Your name, phone number, and transaction details are never sold to advertisers or third parties. At 399 Game, your data is a matter of trust — not a business commodity.
All data is encrypted using TLS 1.3. Payment information is stored on separate, secured servers. Passwords are never stored in plain text — all are hashed.
You can request to view, correct, or delete your stored data at any time. That's your right — and 399 Game respects it.
399 Game only collects what's needed to provide the service. We don't ask for unnecessary personal information. Data minimization is a core principle of how we operate.
Only authorized staff can access your data, and only for specific reasons. Every access is logged and reviewed regularly.
Promotional emails or SMS are only sent with your explicit consent. You can opt out of marketing communications at any time.
Short Message: Your trust is our most valued asset. 399 Game adheres to international standards in protecting your data. Read the full details below — and if anything is unclear, feel free to ask our support team.
399 Game only collects the data needed to serve you properly. We believe less data means less risk.
Information needed for registration and account management is provided directly by you. Some data is collected automatically while you use the platform — such as details about your device or connection.
| Data Type | What's Included | When it is collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC |
| Contact Information | Mobile number, email address | At registration |
| Financial Information | Mobile Pay/Nagad number, transaction history | For Payments |
| Technical Information | IP address, browser, device model | Automatically |
| Usage Information | Game history, betting logs, session duration | In Using the Platform |
| Contact Information | Support chat or email content | When contacting support |
Every piece of data we collect has a specific purpose. 399 Game never stores data without a reason.
We never share your data with third parties for marketing purposes. If anyone claims to be from 399 Game and asks for your personal information, it may be a scam — please contact us immediately.
Collected data is used only for its stated purpose. If we ever need to use your information for a different purpose, we will ask for your permission first.
Your gaming patterns are analyzed for two main reasons: to show you relevant offers, and to detect unusual activity and keep your account secure. At 399 Game, data works for both personalization and protection.
399 Game never shares your data with advertisers, data brokers, or unrelated third parties. However, in certain specific situations, sharing data is legally required or strictly necessary to deliver our services.
In plain terms: Everyone we share your data with is contractually bound to our privacy standards. They may not use your data for their own purposes.
We retain necessary data for as long as your account is active. After closure, some data may be kept for a set period to meet legal requirements.
399 Game uses cookies on its website. Cookies are small files stored in your browser that help make your experience smoother.
Not all cookies are the same — some are essential for the site to function, while others are optional. A breakdown by type is provided below.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.
You have a number of important rights over your personal data. 399 Game respects these rights and is committed to fulfilling them within a reasonable timeframe.
You can request to see what personal information we hold about you.
You may request a correction if any of your information is inaccurate or out of date.
You may request deletion of your data unless we are required to retain it by law.
You can request that we restrict how your data is used for specific purposes.
You can request a copy of your data in a standard, portable format.
You can object to your data being processed for specific purposes.
To exercise your rights: Email us at support@399game.bet. We aim to respond within 30 days.
399 Game strictly does not serve anyone under 18. We do not knowingly collect data from minors.
If we are notified that a minor has registered an account, it will be closed immediately and all associated data will be deleted. Parents or guardians who suspect this should contact us right away.
This policy may be updated to reflect changes in technology or applicable law. If significant changes are made, you will be notified by email or through a platform announcement.
Check the "Last Updated" date at the top of the page to see if anything has changed. Continuing to use the platform after a revised policy is published means you accept the updated terms.
For any privacy-related questions, complaints, or requests to exercise your rights, please use the contact details below.
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