Please read these Terms and Conditions carefully before using 399 Game. By registering or using the platform, you agree to be bound by these terms. We've written everything as clearly as possible — if anything is unclear, feel free to contact our support team.
Six things you should know before using 399 Game
399 Game is strictly for users aged 18 and above. Age is verified at registration, and providing false information will result in permanent account closure.
Each person may open only one account. If multiple accounts are detected, all balances will be forfeited and the accounts will be closed.
The specified wagering requirement must be completed before withdrawing any bonus. Withdrawing before the conditions are met will result in the bonus being voided.
Identity verification is required for withdrawals above a certain amount. Submitting a national ID and proof of address typically results in verification within 48 hours.
Any attempt to defraud the platform through software or coordinated group activity will be acted upon. All activity is monitored by our security team.
399 Game is for entertainment — not a source of income. You can set limits or take a break at any time.
Important Notice: These Terms and Conditions form a legal agreement between 399 Game and its members. Using the platform constitutes full acceptance of these terms. For any queries, contact us at support@399game.bet.
To register with 399 Game, you must meet certain eligibility requirements. These conditions are in place primarily for your own protection.
During registration, you must provide accurate and truthful information — including your name, date of birth, address, and contact details. If an account is opened with false information and this is discovered during verification, the account will be permanently closed and the balance will not be refunded.
If you notice any unusual activity on your account, contact 399 Game support immediately. You are responsible for everything that happens on your account.
399 Game supports the most popular payment methods in Bangladesh. However, certain rules must be followed.
Deposits are generally instant. Withdrawals take an average of 8 to 10 minutes. However, KYC verification may be required for large first-time withdrawals.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time | Fees |
|---|---|---|---|---|
| Mobile Pay | ৳200 | ৳500 | 5–8 minutes | Free |
| Nagad | ৳200 | ৳500 | 8–10 minutes | Free |
| Rocket | ৳200 | ৳500 | 10–15 minutes | Free |
| Bank Transfer | ৳1,000 | ৳2,000 | 30–60 minutes | Free |
399 Game's bonus offers are designed to give members added value. However, there are important conditions attached to bonuses — not knowing them can lead to frustration later.
Every bonus comes with a Wagering Requirement. For example, a ×5 wagering requirement means you must wager the bonus amount five times before you can withdraw. Full details are listed on each bonus page.
Tip: Before claiming any bonus, read its specific terms. Each bonus may have different wagering requirements, expiry periods, and eligible games.
There are a few core rules to follow when placing bets on 399 Game. These rules ensure the smooth and fair operation of the platform.
Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, bets will be refunded in accordance with the applicable rules.
Match fixing or betting based on insider information is strictly prohibited. If such activity is detected, the account will be suspended and the balance forfeited.
399 Game believes gaming is a form of entertainment, not a solution to problems. We want our members to enjoy themselves in a healthy and responsible way.
If gaming is negatively affecting your daily life or finances, seek help without delay. Visit 399 Game's responsible gaming page for detailed information and support options.
The security of your personal information and funds is 399 Game's top priority. We use TLS 1.3 encryption and adhere to international standards for data protection.
Your personal information is never sold to third parties. Full details on how data is collected and used can be found in our Privacy Policy.
399 Game reserves the right to temporarily or permanently close an account for any of the following reasons.
If an account is permanently closed through no fault of the member, the real balance will be refunded. However, any balance obtained through fraudulent activity will remain forfeited.
If a dispute arises with 399 Game, the first step is to contact support directly. Most issues can be resolved through a simple conversation.
399 Game reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification.
Continued use of the platform after updated terms are published constitutes acceptance of those terms. It's a good idea to review this page from time to time.
Check the "Last Updated" date at the top of the page. This is the easiest way to tell whether the terms and conditions have changed.
If any part of these terms is unclear or you have questions, please contact the 399 Game support team. We're ready to answer all your questions.
Most frequently asked questions about security and special activities