399 Game supports the most popular mobile banking services in Bangladesh. Currently available payment methods:
Mobile Pay Nagad Rocket Bank Transfer
The minimum deposit is just ৳100, and funds are credited to your account within 1–5 minutes. Withdrawals follow the same process. Any new payment options will be announced on the platform.
Deposits on 399 Game typically Within 1–5 minutes appears in your account. Occasionally, delays can occur due to bank or mobile network issues. If it has been more than 30 minutes, follow the steps below:
- Transaction from your Mobile Pay or Nagad app Transaction ID Please take note.
- Share your transaction ID and amount via live chat or email.
- After verification, the support team typically Within 15 minutes resolves the issue.
If a deposit fails, the amount should be returned directly to your mobile banking account. If it isn't, contact support immediately.
Minimum bet amounts on 399 Game vary by category. General guidelines:
These limits apply to most members, though individual games or tournaments may have different limits. Maximum bet amounts also depend on your account verification level.
399 Game follows specific rules when a match is cancelled or abandoned mid-way:
- If fully cancelled: The full stake will be returned to your account balance.
- After a set number of overs (cricket): Results may be determined by the Duckworth-Lewis method in accordance with ICC rules.
- If the connection drops during live betting: The bet is typically declared void and your stake is refunded.
- Refund timeframe: Usually processed within 24 hours.
Tip: It's a good idea to check the rules for each event before placing a bet, as they can vary slightly across different sports.
399 Game offers customer support through three channels, all in Bengali:
Fastest option — typically responds in 2–5 minutes. Available 7 days a week, 24 hours a day.
Best for detailed issues. Responses typically arrive within 1–3 hours.
Find answers to common questions right here — instantly, just search.
Yes, 399 Game supports multiple languages. In addition to Bengali, the platform also supports English and other languages. To change the language:
- Log in and click the profile icon in the top right corner.
- Go to "Settings" or "Account Preferences".
- Under "Language", select your preferred language.
- Refreshing the page will display the entire interface in the new language.
However, the Bangla interface is the default and most complete experience for Bangladeshi members. The support team can also assist most effectively in Bangla.
To create an account on 399 Game and participate in any game or betting, Must be at least 18 years old This is strictly enforced:
- Date of birth is verified at the time of registration.
- If there is any doubt, a national ID card or birth registration certificate may be requested.
- If a false age is provided and caught during verification, the account may be suspended and the balance forfeited.
Students and minors are strictly prohibited from using this platform. If you believe your child is using it, contact us — we will investigate the account in question.
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